ESR Case for iPad

Select a Model

Product support 30-day return
iPad
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FAQ

Why do the magnets not hold my iPad securely?
What should I do if the Apple Pencil is not charging with the case on?
What should I do if this case doesn't fit my device?
How do I get a replacement if the product I received is used or damaged?
How does the ESR warranty work?
All ESR products are covered by a 12-month warranty. Contact support and we will get back to you within 24 hours.
Request replacement/refund

Useful?

ESR Case for iPad

iPad

Select a Model

Product support 30-day return
Set up video
How to video
Video is comming soon
Video is comming soon

FAQ

Why do the magnets not hold my iPad securely?

When using the iPad case, always pick up your iPad directly and not by the cover, as the magnets aren't designed to lift the weight of the iPad.

What should I do if the Apple Pencil is not charging with the case on?

If you're having trouble charging your Apple Pencil with the case on, it's likely because you're using a Pencil cover. Please remove the Pencil cover and try charging the Pencil again. 

 

If the issue persists, please contact us for a free replacement.

What should I do if this case doesn't fit my device?

If the case you ordered doesn't fit your device, please provide us with your device model name or number. We'll send you the correct size, with no returns necessary.

 

How to find your device model:

iPad: go to Settings > General > About > Model Name/Model Number


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How do I get a replacement if the product I received is used or damaged?

Please send us a photo of the item you received, along with your shipping address, and we will send a free replacement.

How does the ESR warranty work?
All ESR products are covered by a 12-month warranty. Contact support and we will get back to you within 24 hours.
Request replacement/refund

Useful?