Contact Customer Support

We accept returns within 30 days of delivery if items are purchased directly from ESR authorized Amazon stores or at esrtech.com. Please complete this form and we will get back to you within one business day (excluding holidays).

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Step 1: Log in to your Amazon account , then click on “Your Orders”

Step 2: Find and click on your order

Amazon Orders Page

Step 3: Scroll down to “Order Information” and click on “View Order Details”

Amazon Orders Page

Step 4: Copy and paste the order

Amazon Orders Page

Method 1: Log in to your ESR account (if you have signed up), then go to “My Orders”, then copy and paste the Order Number

ESR Orders Page

Method 2: Go to your order confirmation email, then copy and paste the Order Number

Order Confirmation Email
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*Up to 3 attachments, less than 20MB each
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